As your healthcare provider I pledge to: As a patient I pledge to:
Include you as a member of the team Be an active member of my team
Treat you with respect, honesty and compassion Treat you with respect & consideration
Include your family or advocate when you prefer Learn all I can about my condition
Hold myself to the highest quality and safety standards Tell you if I have trouble reading
Be responsive and timely with care and information Ask questions when I do not understand
Help you to set goals for your healthcare and Let you know if I have family, friends or
treatment plans an advocate to help me with my care
Listen to you, answer your questions, and always Give you the information that you need
tell you the truth to treat me
Provide information to you in a way you can understand Tell you what medications I'm taking
Respect your right to your own medical information Always tell you the truth
Respect your privacy and the privacy of your Tell you if something about my health
medical information changes
Communicate openly about benefits and risks Participate in decisions about my care
with any treatments to the best of my ability
Provide you with information to help you make Communicate any problems I
decisions about your care and treatment options have with the plan for my care
Work with you, and other partners who treat you, Respect the commitment you have
in the coordination of your care made to healthcare and healing
adapted from the National Patient Safety Foundation's
Universal Patient Compact